The first of 2018 is off to a fast-paced start. We are starting the year the way we mean to go on at Desert Car Care McQueen with a strong focus on customer service and quality repairs. We wanted to talk to you about what we consider the most valuable asset any auto shop can have. That asset is integrity. It’s important that every member of our team be fully behind offering the best service to each and every customer who comes into Desert Car Care McQueen.
We consider it so important, that we ask our customers to give us honest feedback within 24 hours of leaving Desert Car Care McQueen. Each customer is given an opportunity to tell us how their visit went via an emailed survey. Desert Car Care McQueen also has multiple social media accounts on which customers can write reviews. Follow us or review us on Facebook, Instagram, Twitter, Yelp, Angie’s List, Google, and SureCritic.
And, we have to brag just a little. Since taking over the shop, nearly all our reviews have been 4 or 5 stars. On SureCritic, which is a review site specifically for the auto repair industry, we have nearly 800 reviews and 88 percent are 5 stars. Our overall rating on SureCritic is 4.8 stars.
There are multiple components that go into developing a repair quote, but the crux of the estimate that we give you is the cost of any parts that will be needed and the time we estimate it will take to make the repair or complete the maintenance. At Desert Car Care McQueen, we believe in giving you honest and straightforward information about what the costs are going to be, upfront, before you decide what to do. We will never upsell you extra parts or labor just to make a buck. That’s simply not our style.
Our goal at Desert Car Care McQueen is to ensure that each customer who visits, leaves feeling good about the repair work completed, and the price quoted. Any review that reads like this one from Randie on Google, just makes our day.
I take all of my cars here (3) to be exact. Every time Desert Car Care McQueen has been fair and honest and they have done an excellent job. My 2000 Lexus is still going because of their good work. It now has 225K miles but I am shooting for 300K! With Desert Car Care McQueen we will make it happen!
If you want us to help make it happen for you, book an appointment today for your repairs. Our technicians at Desert Car Care McQueen are ready to help keep your vehicle in top working order. Book an appointment today. Have a car care question you’d like to ask our team of experts? Send emails to firstname.lastname@example.org